Stephen L Cohen teaching firearms skills during a Tactical U class.

Book seven by Stephen L Cohen

When the Fix Fails: Why Problems Return and How to Stop Them

The problem came back because the fix never reached the cause.

5.0 Google rating 345 five-star Google reviews

THE TACTICAL U STANDARD

A fix is not complete until the problem stays solved.

The standard is a cause chain that reaches the real failure, a corrective action matched to that cause, a test that can fail, and follow-up after attention moves on.

When the Fix Fails by Stephen L Cohen, Tactical U Defensible Operations Series Book 3.

The operating problem

When the Fix Fails

When the Fix Fails is for owners, supervisors, instructors, and operators who are tired of solving the same problem twice. It shows how to trace the cause chain, separate a symptom from a cause, test the corrective action, and prove that the control still works after attention moves on.

Inside the book

Practical controls you can use

  • Separate the symptom from the failure mechanism
  • Build the cause chain before choosing the fix
  • Match each corrective action to a specific cause
  • Test the control under realistic conditions
  • Recheck the fix after attention moves on

Who it is for

Built for people who carry accountability

Owners, supervisors, instructors, investigators, and operators who are tired of solving the same problem twice.

About the author

Operational experience, translated into usable standards

Stephen L Cohen is an author and senior operational practitioner with more than 32 years of law enforcement experience, including SWAT, federal task force work, and dignitary protection. His books focus on decisions, documentation, risk controls, and the consequences that follow high-liability events.

The eight-book sequence

Continue through the collection